Qualifications
Education
- Master of Information Technology, Concentration, Internet Security, American Intercontinental University
- Bachelor of Information Technology, Summa Cum Laude, American Intercontinental University
Certifications
- Microsoft Certified Application Developer (MCAD)
- Microsoft Certified Technology Specialist (MCTS)
- Certified Service Delivery Professional, SPC International
- Executive Leadership Certificate, LinkedIn
Accomplishments
- Directed a full operational assessment that identified multiple mitigation opportunities; headed renegotiations to garner discounts, streamlined workflows, and nurtured a culture of thrift that delivered a 15% reduction in operating costs.
- Introduced weekly reporting, metrics monitoring, and prioritization that significantly improved monthly helpdesk ticket close rates from 62% to 159% in only six months.
- Implemented Lean and Agile process that supported the optimized development of centralized processes for code reviews, static code analysis, unit testing, design reviews, and design swarms.
- Captained a seamless Data Center migration; meeting all requirements with zero downtime for business users throughout business hours.
Technical Skills
Languages
- C#
- Java
- Python
- COBOL
- Delphi
- Visual Basic
- C++
Technologies
- MVC
- Entity Framework
- Restful Services
- IoT/Microservices
- Microsoft Azure
- AWS
Data
- Microsoft SQL Server
- Oracle
- DocumentDB
- SSRS
- PowerBI
- Data Warehousing
- ETL Operations
Web
- JavaScript
- HTML
- Angular
- WordPress
- ASP.NET
Productivity
- Jira
- Azure DevOps
- Microsoft TFS
- Git
Other
- Microsoft Sharepoint
- Lean Startup
- Agile/Scrum
- Cybersecurity
Specialized Industries
Specialized experience applying technology and developing software solutions for a number of industries, including:
- Healthcare
- Trained and comfortable with HIPAA and HITECH
- Familiar with FHIR and EHR standards
- Knowledgeable on common processes, terms and CME requirements
- Medical Technology
- Experience with additional documentation requirements for developing Class II and Class III medical devices
- Successfully navigated FDA audit
- Legal
- Familiar with terminology, legal firm business processes, and common legal COTS software, including e-discovery applications
- Real-world experience at several well-known BigLaw firms
- Cybersecurity
- Graduate degree specialization in Internet Security
- LinkedIn Skill Assessment Badge completed in Cybersecurity
- Designed secure authentication mechanism for backend payments gateway
- Performed multiple speaking engagements on Data Security requirements under ISO-17025
Public Speaking
Comfortable and adept at addressing all types of audiences. At the invitation of the American Association of State Highway and Transportation Officials (AASHTO), presented a session on “Data Security” at their 2021 and 2022 Technical Exchange Conferences. This session explored the requirements of the ISO/IEC 17025 and ASTM E329 standards related to data integrity and data security, and provided attendees with best practices and practical approaches to comply with the standards.